This actually happened about a month ago, but as they say: better now then never.
Almost a month, one of the representatives from Lenovo stumbled onto my blog (interestingly enough he was looking for info on how to get Linux working with a z61t, since I probably was the first dude to put Linux on a retail z61, also the first dude to blog about it, and probably one of the first dudes to get it since I got mine close to a month before they started selling them on the site officially) and noticed my woes that I experiences with 7-cell battery (which I wrote about earlier here). He left a comment on my blog, and he said that if i got in touch with him he’d able able to help me out. Soon enough he put me in touch with someone else (who name, sadly, I don’t remember) who was dealt with issues such as these. It was a quick phone call about 3 minutes I explained what happened, and then they guy said he would return my money. Sure enough 2 days later money was put back into my bank account and i got to keep both the 7-cell and 4-cell batter (which was not my intention).
So the moral of the story is that just like anywhere else there is a chance that you run into some one who makes a mistake like my original sales guy (or is unethical, but i’ll give him the benefit of the doubt), but there are lots of really good people at Lenovo who don’t suck.
Thanks Phil, I really appreciate it.
Btw, I’m sill loving my z61t; It’s awesome. Just ask Jorge everytime i turn away he looks funny at it, almost kind of like when you checkout a girl.
One Comment
Hi,
I got my Lenovo Z61t a week before and I too ordered a 7-Cell Li-ion battery. When it is fully charged i.e. 100% it shows me around 3:20hrs of battery life remaining. My guess is that even I have got a 4-cell battery.
Do know how to check the number of cells of a battery? Any help would be really appreciated.
Regards,
Shashank
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[...] Well the one bad thing I found so far is… the Thinkpad/Lenovo service. I’ve read so many good things about Lenovo service online, didn’t turn out to be so far. First, they shipped it to wrong place (school) instead of to my house. Second, I ordered it with the bigger 7-cell battery… I got a 4-cell battery in the mail. When we called em up, they refused to acknowledge that I ordered a 7-cell, wouldn’t even let me pay the difference to get a 7-cell, so i order another 7-cell batter and i had to pay full price for it… sigh; wouldn’t even let me exchange my 4-cell battery for a 3-cell bay. I was really disappointed. And guess, what my 7-cell battery while in the process of being shipped from Honhkong with UPS express got held up by FDA, cause you know Lenovo tries to smuggle food with my battery. One would think that was the end, but then it got lost on the way to MI from the sorting center god knows whenever. Then it got found somewhere in KA, turns out it bounced 4 times between sorting centers in KA and AR (this part is really not Lenovo’s fault). UPDATE: Lenovo solves the situation read all about it here. [...]
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